Customer Support
Automatically Respond to Customer Support Tickets
Use an AI agent with a real-time knowledge base to automatically respond to support tickets via email, and alert human operators for high-risk inquiries.
Step 1: Clone the Agent Template
Click on the top right corner to open the info modal. Within it, clone the agent. You can access the agent here.
Step 2: Edit the Agent System Message
Edit the Agent and change the channel id within the system message to your channel id, and the sign off message/company name.
Step 3: Add a trigger and Save!
Select the trigger that you need for this agent. “Gmail Mail Received” was used in the demo. Save the changes and the agent is ready to go!
Integrates with all your apps and LLMs
AI agents can intelligently use your existing tools
