February 16, 2024
Zendesk and 30% Better Knowledge Base Retrieval

Our AI agents just got smarter and are now fully equipped to integrate seamlessly into your customer support stack. Check out the latest enhancements:
- 🤝 Zendesk Integration
Seamlessly integrate your AI agents into Zendesk to handle customer support queries across Email, Messenger, WhatsApp, Instagram, etc. This allows efficient, personalised responses powered by your AI agents.
- 📈 Enhanced Retrieval - Better by 30%
We've boosted our AI's ability to pull the right information from your knowledge base—now 30% more accurate. For non-English content, the improvement leaps to 45%! Expect more on-point answers and smarter interactions from your AI agents.
- 💻 Improved Chat Widget
Our chat widget now has a sleeker design and will not unnecessarily display files to users. Plus, it's more stable for a smooth experience.
Other Enhancements:
- 🔧 Mobile experience is now more responsive and bug-free.
- 🛠 We've made infrastructure improvements for enhanced speed and the ability to scale with your business needs.

Integrates with all your apps and LLMs
AI agents can intelligently use your existing tools































































































































































































































































































































































































