May 24, 2024

New Actions for HubSpot and Slack

New Actions for HubSpot and Slack

We're excited to introduce a suite of new AI actions designed to enhance your productivity and streamline your workflows, especially for those using HubSpot and Slack. These tools are crafted to make the daily tasks of sales teams and customer support agents more efficient and interconnected.

HubSpot Integration: Empowering Deal Management

Our latest update brings powerful capabilities directly into your workflow:

  • Create a Deal: Initiate deals immediately after a promising interaction, right from your current platform. This means less switching between applications, enabling you to capitalize on opportunities swiftly.

  • Update a Deal: Keep deal statuses fresh and reflective of the latest developments without ever leaving your workflow environment.

  • Delete a Deal: Manage your pipeline effectively by removing deals that are no longer active directly from within your current interface.

  • Add a Note to a Deal: Capture crucial insights and observations on the fly, ensuring no details are lost in translation.

  • Update a Note in a Deal: Maintain the accuracy and relevance of deal-related notes, enhancing communication and record-keeping.

Slack Integration: Streamlining Communication

The integration with Slack introduces a dynamic way to enhance team collaboration:

  • Direct Messaging for Agents: Agents can now send messages directly within Slack. This feature allows for seamless communication, making it easier to discuss deal updates, client feedback, and more without multiple platform switches.

Use Cases:

  1. Immediate Deal Creation: Imagine an agent interacting with a potential client through a chat bubble. The conversation goes well, signaling potential for a deal. Without leaving the chat interface, the agent can now create a HubSpot deal directly. This integration reduces friction and captures the opportunity at the moment.

  2. Slack as a Notification Center: Agents can utilize Slack not just for communication but as a central hub for notifications. When a deal is updated or a new note is added in HubSpot, team members can receive instant updates in Slack. This ensures everyone is on the same page and can react quickly to changes.

These new features are designed to not only enhance functionality but also bring a level of ease and efficiency that allows teams to focus more on strategy and less on manual processes. Whether you're closing deals faster or keeping your team aligned with real-time updates, these integrations are here to help you excel.